Privacy Policy

Effective Date

May 17, 2026

Tortoise Welding & Millwrights (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal information collected through this website.

This Privacy Policy explains how information may be collected, used, stored, and protected.

1. Information We May Collect

We may collect:

  • name

  • phone number

  • email address

  • company name

  • project details

  • uploaded files or drawings

  • messages submitted through forms

  • website usage information

  • browser/device information

  • IP address

  • analytics data

Information is collected only when voluntarily submitted or automatically collected through standard website technologies.

2. How Information Is Used

Information may be used to:

  • respond to inquiries

  • provide estimates or quotes

  • communicate regarding projects

  • improve website performance

  • improve user experience

  • analyze website traffic

  • protect against spam or abuse

  • maintain website security

  • comply with legal obligations

We do not sell personal information.

3. Quotes & Project Information

Any information submitted regarding:

  • project requirements

  • specifications

  • dimensions

  • drawings

  • concepts

  • fabrication ideas

may be retained for estimating, communication, operational, documentation, legal, or recordkeeping purposes.

Submission of information does not create confidentiality obligations unless separately agreed to in writing.

Users should avoid submitting sensitive, proprietary, export-controlled, or confidential information through website forms unless appropriate agreements are already in place.

Submission of information through this website does not create any confidential, fiduciary, partnership, joint venture, or protected professional relationship unless explicitly agreed to in writing.

4. Cookies & Analytics

This website may use:

  • cookies

  • analytics tools

  • traffic monitoring technologies

  • embedded media

  • performance tracking tools

These technologies help improve functionality and understand website usage.

Users may disable cookies through browser settings, although some website functionality may be affected.

5. Third-Party Services

Third-party services may be used for:

  • analytics

  • hosting

  • spam protection

  • forms

  • maps

  • embedded content

These third parties may collect information according to their own privacy policies.

Tortoise Welding & Millwrights is not responsible for third-party privacy practices.

6. Data Security

Reasonable efforts are made to protect submitted information using commercially reasonable safeguards.

However, no website, email transmission, or internet-based system can be guaranteed completely secure.

Users submit information at their own risk.

7. Data Retention

Information may be retained:

  • for operational purposes

  • for record keeping

  • for legal compliance

  • for project history

  • for business protection

  • for internal analysis

Retention periods may vary depending on the nature of the communication or project.

8. Children’s Privacy

This website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

9. External Links

This website may link to external websites.

We are not responsible for:

  • external content

  • external privacy practices

  • external data handling

Users access third-party websites at their own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Tortoise Welding & Millwrights shall not be liable for:

  • unauthorized access

  • hacking

  • data breaches

  • interception of communications

  • service interruptions

  • technical failures

  • third-party actions

related to use of this website.

11. Your Consent

By using this website, you consent to the collection and use of information as outlined in this Privacy Policy.

12. Severability

If any provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Changes to This Policy

This Privacy Policy may be updated periodically without notice.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

14. Contact

Tortoise Welding & Millwrights
Crosshill, Ontario, Canada
(705) 817-2366